Terms of Service
Last updated: August 4, 2025
1. Acceptance of Terms
By accessing and using the services provided by Deflasisyp ("Company," "we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Company Information
Deflasisyp is a travel agency registered and operating in Australia:
Deflasisyp Travel Agency
96B Friedrich Colonnade
Hackettstad, TAS 9736, Australia
Phone: +61 808 228 989
Email: [email protected]
3. Services Provided
Deflasisyp provides travel-related services including but not limited to:
- Guided tour bookings and arrangements
- Accommodation reservations
- Transportation services
- Travel consultation and planning
- Activity and experience bookings
4. Booking and Payment Terms
4.1 Reservations
All bookings are subject to availability and confirmation by Deflasisyp. We reserve the right to decline any booking at our discretion.
4.2 Payment
Payment terms vary by service:
- A deposit may be required to secure your booking
- Full payment is typically required 30 days before departure
- Payment methods accepted include credit cards, bank transfers, and other approved methods
- All prices are in Australian Dollars (AUD) unless otherwise specified
4.3 Price Changes
Prices are subject to change due to factors including but not limited to currency fluctuations, fuel surcharges, taxes, and supplier rate changes. We will notify you of any significant price changes before final confirmation.
5. Cancellation and Refund Policy
5.1 Cancellation by Customer
Cancellation fees apply as follows:
- More than 60 days before departure: 10% cancellation fee
- 30-60 days before departure: 25% cancellation fee
- 14-29 days before departure: 50% cancellation fee
- Less than 14 days before departure: 100% cancellation fee
5.2 Cancellation by Company
We reserve the right to cancel any tour due to insufficient bookings, safety concerns, or circumstances beyond our control. In such cases, we will provide a full refund or alternative arrangements.
6. Travel Insurance
We strongly recommend that all travelers purchase comprehensive travel insurance covering trip cancellation, medical expenses, emergency evacuation, and personal belongings. Deflasisyp is not responsible for expenses incurred due to lack of insurance coverage.
7. Health and Safety
7.1 Medical Conditions
Travelers must disclose any medical conditions, dietary requirements, or physical limitations that may affect their participation in tours or activities.
7.2 Safety Guidelines
Participants must follow all safety instructions provided by guides and tour operators. Failure to comply may result in removal from the tour without refund.
8. Liability and Responsibility
8.1 Company Liability
Deflasisyp acts as an agent in arranging transportation, accommodation, and other travel services. We are not liable for:
- Acts or omissions of third-party service providers
- Natural disasters or force majeure events
- Personal injury or property damage during tours
- Delays or changes to itineraries due to circumstances beyond our control
8.2 Customer Responsibility
Customers are responsible for:
- Valid travel documents (passport, visas, etc.)
- Compliance with health and vaccination requirements
- Appropriate travel insurance coverage
- Adherence to tour guidelines and local laws
9. Force Majeure
Deflasisyp shall not be liable for any failure to perform its obligations due to circumstances beyond its reasonable control, including but not limited to natural disasters, war, terrorism, government actions, strikes, or pandemics.
10. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Deflasisyp and protected by copyright laws. Unauthorized use is prohibited.
11. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
12. Dispute Resolution
Any disputes arising from these terms or our services shall be governed by Australian law and resolved through the courts of Tasmania, Australia.
13. Age Requirements
Participants under 18 years of age must be accompanied by a parent or guardian. Some tours have specific age restrictions for safety reasons.
14. Amendments
Deflasisyp reserves the right to modify these terms at any time. Changes will be posted on our website with an updated effective date. Continued use of our services constitutes acceptance of modified terms.
15. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
16. Contact Information
For questions about these Terms of Service, please contact us:
Deflasisyp Travel Agency
Phone: +61 808 228 989
Email: [email protected]